*CLOSED* Body Kit (V&C F-Lip + Evo Bump/Fender) Group

Speedie · Postby **Speedie** » Tue May 05, 2009 1:27 pm

The crack was welded at factory. I'll post you pics a bit later.the repair job on it was good but to hide the seam it needs a spray
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JazzyB · Postby **JazzyB** » Tue May 05, 2009 7:03 pm

God! Not even drilled?? Is yours a C or V lip?

I really don't wanna point fingers, but this really looks like it's a manufacturing problem, not shipping...

Inconsistent parts, and obviously some damage has occured and been repaired prior to shipping... I'd assume they've just let the others pass through... :-(

qudans · Postby **qudans** » Tue May 05, 2009 7:09 pm

What is the finish on the parts? Do the lips look banged up or a bit rough? Because I really wasn't anticipating having to paint the lip ($$$$).

leevin · Postby **leevin** » Tue May 05, 2009 7:22 pm

sorry boys, uni has been a blinder. assignments this, exams this...

anyway, yeah i picked up my front lip form ofey last friday. nothing wrong with it... yet.
havent had a chance to put it on yet though, ill possibly give it a go on friday when i have time.

Speedie · Postby **Speedie** » Tue May 05, 2009 7:27 pm

Its black plastic and the natural finish isn't that bad. I've just got to hid a weld seam which means to respray the whole peice

qudans · Postby **qudans** » Tue May 05, 2009 7:32 pm

I've organised to pick mine up from ofey tomorrow, so I'll sus it out and then think about what to do next. If all is well and the piece is ok out of the box then I think I'll hit up a couple of mates and get this thing done by the weekend...

dumb& · Postby **dumb&** » Tue May 05, 2009 7:35 pm

Whats the story with the NSW shipping?

ofey · Postby **ofey** » Tue May 05, 2009 8:22 pm

A few things to sort out.

a) The V-Lip doesn't have holes in them as you can align it to a preferred protrusion. If he had put holes, you can no longer align them and have to stick with his choice of position.

b) I've spoken to the dealer and he says the part is NOT a weld repair. It's just the moulding. Again I emphasize, this is what he says. Not me.

The part is made of PU Rubber. No way it can be welded. Supposedly, that's where a mould joint was.

aussie027 · Postby **aussie027** » Tue May 05, 2009 10:03 pm

Hi Guys,
Just to give you an update on the lip situation.

I have sent PMs to Ofey and Emails to Rick in Singapore to get this sorted out and just got a call from Rick personally.

He apologized for all the problems for my damaged lip and also for Nichos and is sending me a new one from a different supplier tomorrow which should be here next week. He will reimburse me my shipping costs to send this one back to Ofey in Melbourne for eventual return to Singapore.

He is wanting to make sure everyone is happy with their products when they get them. Anyone with problems should contact Ofey so corrective action can be taken.

I am hoping my new one ,which will not have holes in it will be problem free and a better material. I will keep you all informed when it arrives.

He thinks the damage was likely done in shipping, I Was not so sure but after just repacking it to send to Ofey, when wrapped in all the bubble wrap no matter how it went into the box it was a bit of a tight fit near the ends so it is possible if enough force were applied to the box in places it may exert a pressure near the ends of the lip. This could have caused the cracks. I have suggested to him that a bigger box be used and the bubble wrapped part be then packed in the polystyrene beads to absorb any pressure or slight crushing of the box.

qudans · Postby **qudans** » Tue May 05, 2009 10:10 pm

These problems are disconcerting, but it's good to hear that the supplier is willing to work with everyone to ensure a satisfactory outcome is reached. Credit to him for that at least I guess.

Ozie · Postby **Ozie** » Tue May 05, 2009 10:10 pm

***its not polite to ignore your Admin...lol
check my previous posts...ofey i have asked twice ...whats going on with NSW, can we have the tracking details.... please

Speedie · Postby **Speedie** » Tue May 05, 2009 10:52 pm

ofey wrote:The part is made of PU Rubber. No way it can be welded. Supposedly, that's where a mould joint was.

Then why isn't there on the otherside? Why is there a drill hole at the end of the seam? Why has it been sanded over the seam and nowhere else on the lip? But as I said it doesn't concern me all it does is delay the install.

ofey · Postby **ofey** » Tue May 05, 2009 10:52 pm

Ozie wrote:***its not polite to ignore your Admin...lol
check my previous posts...ofey i have asked twice ...whats going on with NSW, can we have the tracking details.... please

We've spent the best part of this day sorting out the problems with Nicho's and aussie027's lip problems. I've no idea what the number is. I'll ask rick when I manage to get him on the phone. You should know me better than that. Whenever I have info, I post it promptly and without delay. I'm sorry to have pissed you off... .

dumb& · Postby **dumb&** » Tue May 05, 2009 10:57 pm

I think he was just messing with you ofey

Relax, have a kitkat. You've been working too hard for us boys (and girls!) here!

tadz0rz · Postby **tadz0rz** » Wed May 06, 2009 12:10 am

Bit unfortunate with the lips, but at least hes good enough to offer a replacement. He could of been a massive ass about it and blame it on the shipping, shows that customer service still exists in some places...

CLOSED Body Kit (V&C F-Lip + Evo Bump/Fender) Group

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