Welcome packs
Posted: Mon Sep 27, 2010 6:32 pm
I know its a touchy subject for some members but I may have some useful info.
As you know we all get welcome packs with the new car. However since getting my new car back in June no welcome pack has arrived for this one (we're supposed to get it within 60 days of taking delivery).
I rang Mitsubishi to ask why I have not received a welcome pack for my new car (at 90 days after delivery). They informed me that unless I received a welcome phone call from Mitsubishi the pack does not get sent out. So within 30mins of making this call and telling them I didn't get that welcome call, I got the missing welcome call.
So the story goes, until you get this call from Mitsubishi then and only then do they register you for a Welcome Pack.
Maybe this explains why some members got them and some didn't.
Hope this helps and doesn't open any old wounds
cheers
John
As you know we all get welcome packs with the new car. However since getting my new car back in June no welcome pack has arrived for this one (we're supposed to get it within 60 days of taking delivery).
I rang Mitsubishi to ask why I have not received a welcome pack for my new car (at 90 days after delivery). They informed me that unless I received a welcome phone call from Mitsubishi the pack does not get sent out. So within 30mins of making this call and telling them I didn't get that welcome call, I got the missing welcome call.
So the story goes, until you get this call from Mitsubishi then and only then do they register you for a Welcome Pack.
Maybe this explains why some members got them and some didn't.
Hope this helps and doesn't open any old wounds
cheers
John